Bob Jane Reviews

Bob Jane has an overall rating of 2.0 based on 46 reviews. Customer feedback on Bob Jane is mixed: Bob Jane reviewers highlight positive aspects like friendly customer service, competitive pricing, wide range of products and services, which strongly appeal to car owners seeking reliable tire and automotive services. However, Bob Jane is often criticized for its long wait times, inconsistent service quality, limited online inventory.

2.0/5.0

46 reviews

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All Bob Jane Reviews (46)
Melony_kimsey99
May 25, 2026
"Still Having the Same Pulling Issue"
I was really hoping the issue would be fixed, but my car still pulls to the left when I’m driving. To me, it feels like the alignment or something related still isn’t quite right, so I’m a bit disappointed that it’s still happening.
YOUNGLAS
May 24, 2026
"I had my tyres fitted here i had…"
I had my tyres fitted here i had to chase them a couple of times afterwards to get things sorted. The staff did help in the end, but the replies were slow and I felt like I was being passed from one person to another. What annoyed me most was the careless handling, it just didn’t feel like much attention was being paid. It wasn’t a terrible experience, but it definitely wasn’t as smooth as I expected. I’d probably still go back if the price was right, but I’d be keeping a closer eye on things next time.
RufusCurrent_13
May 21, 2026
"Booked Ahead but Still Waited Ages"
I booked in advance thinking it would make things quicker, but I still ended up waiting almost two hours. Maybe I caught them on a bad day, I’m not sure. The staff were polite enough and didn’t seem rude or anything, just really slow. Overall, it was a bit frustrating.
rhonda_Baldwin91
May 18, 2026
"Disappointed with the care taken"
I went in to get my tyres done and noticed fresh scratches on my rims afterwards. I expected them to be a lot more careful with the car, especially since the rims were fine before. When I brought it up, the staff didn’t seem too concerned and kind of brushed it off. For what I expected from the service, it was disappointing, and I won’t be going back.
Donnie_rezentes85
May 18, 2026
"Booking Worked, But It Was a Bit Frustrating"
I tried booking online, and it felt a little clunky. Some time slots would show up, but then after I clicked on them, they suddenly weren’t available anymore. I had to go back and redo a couple of steps twice, which was kind of annoying. I did manage to book in the end, but I was expecting clearer instructions and a smoother process overall.
hello_thomas939
May 06, 2026
"Wish I’d just stuck to the tyres"
I only went in to get my tyres sorted, but somehow every part of the conversation seemed to turn into another add-on or extra thing they wanted me to consider. I know they probably have to mention options, but it got uncomfortable quickly, and I regret not being more firm from the start.
By the time I left, I felt more frustrated than helped. I just wanted a straightforward service, not to feel like I was being nudged into buying more the whole time
DavidKing_03
May 01, 2026
"Helpful enough, but unsure"
Went in for tyre advice. Staff were friendly, but didn’t seem to know much past the basics. Had to ask a few times and still left a bit confused. Not awful, just expected more help choosing tyres.
MOORE
April 15, 2026
"Tyres didn’t last long at all"
These tyres were a letdown. They barely lasted a few months, which I really wasn’t expecting. And the grip was just... not great, especially when the roads were a bit wet. I kept thinking maybe it was just me or the conditions, but no, they just didn’t feel dependable.
newton1982
March 21, 2026
"Prices were a bit Too high"
I checked tyre prices on Bob Jane and they were higher than I expected. Found cheaper options somewhere else quickly. The site itself was okay, but the pricing kinda put me off buying there
Latonia.reaves
March 08, 2026
"Still getting a bit of shake after the balance"
I had my wheels balanced at Bob Jane a little while back, I think it was last month or maybe the month before, and the car still doesn’t feel quite right on the highway. There’s still a bit of a shake once I get up to speed. The staff were fine and easy enough to deal with, but after paying for the balance I expected the drive to feel smoother. I’ll probably have to take it somewhere else to get it checked again
RichardHart_82
March 05, 2026
"Bad customer service, I won’t be going back"
I had a really disappointing experience with their customer service. When I went in, the staff didn’t seem very interested in helping me, and I kept having to ask for updates because no one was really explaining what was going on. It felt like they were more focused on getting me out the door than actually sorting out the issue. I didn’t even get a proper apology, which made the whole thing more frustrating. After this experience, I won’t be using Bob Jane again
John-dickerson
February 26, 2026
"Unclear Quote and Avoidable Confusion"
I asked for a quote, but it wasn’t really clear what was actually included. When I followed up with a few questions, the price changed, which felt a bit dodgy and just frustrating. It seems like the whole thing could’ve been preventable if the details had been laid out properly from the start.
Catherine.heimsness
February 24, 2026
"A bit disappointing, not gonna lie"
I went in to get some tyres sorted, and not gonna lie, the place didn’t give the best first impression. It looked a bit dirty and not very well looked after. The staff were okay and did their job, but the inside just didn’t feel very clean or comfortable...
johndigregorio9777
February 20, 2026
"Payment options could be better"
Buying the tyres was fine overall, but the payment options didn’t really impress me. I was hoping there’d be clearer ways to pay later or split the cost, especially at checkout. It’s not a dealbreaker yet, but if another place makes that easier, I’d probably go there next time.
KathrynBennett
February 18, 2026
"Good spot, but check the hours first"
It’s a decent place overall, but just a heads up for anyone planning to go after work, the opening hours can be a bit frustrating. I’ve found it hard to get there during the week, and even the weekend hours still feel limited. Worth checking ahead so you don’t make the trip for nothing.
hello_arlene005
February 18, 2026
"Stock info was a bit confusing"
I saw the tyres I needed showing as available online, but when I got to the local store they didn’t actually have them in stock?? The staff were helpful enough and ordered them in for me, but it took longer than I expected. Overall it wasn’t a bad experience, just wish the stock info was a bit clearer...
james1988
February 16, 2026
"The Waiting Area Was a Bit of a Test of Patience"
I had to wait longer than expected, and the chairs were not exactly a dream to sit in. The place was clean enough, so no disaster there, but it felt bare-bones and a little dull. If you're only there for a quick wait, it’s fine. But if you’re stuck there longer, it starts to feel like time has dramatically slowed down.
Annie-mahone
February 14, 2026
"I had to put in a warranty…"
I had to put in a warranty claim for a tyre I bought from Bob Jane. The staff were really nice and didn’t make me feel like they were trying to brush me off, which I appreciated. That said, the whole process felt a bit slow and I ended up having to follow up myself to see what was going on. They did replace the tyre in the end, so I can’t really complain too much. I just wish it had been a bit clearer from the start. Overall, not bad, not great, just really average.
KOWALSKI
February 02, 2026
"I jumped on bobjane.com.au to look for tyres…"
I jumped on bobjane.com.au to look for tyres for my ute, but the selection felt limited. It was mostly the same few brands popping up over and over, and there weren’t many size options either. I also hate when sites feel like they’re just pushing you through some automated setup instead of actually helping you find what you need. In the end, I gave up and checked a few other tyre sites instead.
PhillipMckibben
January 28, 2026
"Puncture repair was alright, but not perfect"
The puncture repair was completed and everything seemed fine at first, so I appreciated the quick service. However, it started leaking again later, which was a bit disappointing. Overall, it did the job temporarily, but I was hoping for a more lasting fix.

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